SERVICE PROCESS
Quick response customer service, comprehensive service support.
Consultation and demand confirmation
Consultation and demand confirmation

Our customer service team conducts an initial consultation to understand the customer's coffee needs, office environment and expected service levels.

Customized plans and quotes
Customized plans and quotes

Based on customer needs, we provide customized coffee machine manufacturing solutions.

Contract signing and machine delivery
Contract signing and machine delivery

Arrange delivery of coffee machine including machine installation and commissioning

Training and usage instructions
Training and usage instructions

We provide customers with training on the use of coffee machines, including how to operate, clean and maintain them.

Regular maintenance services
Regular maintenance services

Set up a regular machine maintenance schedule that includes cleaning, inspection and replacement of parts.

Customer satisfaction survey
Customer satisfaction survey

Conduct regular customer satisfaction surveys to understand customer feedback on services. Improve and optimize services based on feedback results.

Beyond manufacturing, we create excellent service advantages for you!
Our service strength lies in our products, our after-sales service, our customized service and our quick response. We not only provide you with quality products, but also provide you with a full range of service support. Choose us, choose excellence!
WHY CHOOSE US
  • - We have a professional research and development team who constantly carry out technical research and innovation to ensure that the quality of our products is always at the forefront of the industry.

    - Our products not only have good performance, but also have high stability and durability, and can maintain good working condition in a variety of harsh working environments.

    - This means that by choosing our products, you will get a reliable, efficient and long-lasting assistant.

  • - We have a professional after-sales service team, they have received strict training, with rich experience and professional knowledge.

    - No matter what problem you encounter, no matter the size of the problem, as long as you need, our after-sales service team will provide you with help in the first time.

    - Our after-sales service is not only about solving problems, but also providing solutions to help you avoid problems and ensure that your equipment is always in optimal working condition.

  • - We know that each user's needs are different and each user's environment is unique.

    - Therefore, we provide customized services to design and manufacture products that best meet the needs of users according to their specific needs and environmental conditions.

    - This means that by choosing one of our products, you will get an assistant that fits your needs perfectly and can help you solve real problems.

  • - In this fast-paced world, time is efficiency and time is money. We know that the wait for users is unbearable.

    - Therefore, we are committed to providing users with help whenever and wherever they need it, as soon as possible.

    - This means that by choosing our products, you will get a fast and efficient assistant.